Customer Advice from The Forum

I shipped a firearm component to a reputable gunsmith (well known in clay shooting circles) back in February. Despite having contacted and directly spoken with the gunsmith 3 times since (most recently in August), I still haven't received the repaired item back. Although he assured me twice over a period of 3 months that it was nearly complete.
I have a good understanding of the repair and the work and time required to get it finished.
Seems like I may never get it back at all, repair not withstanding. At this point I just want my component back, repaired or not.
Interested in broad input on what to do next.

 

Have you recontacted the smith again?
Maybe just a friendly email or call inquiring again.
Hey, just seeing how things are coming along?
It's been a little bit and just checking in.
Something along those lines.

 

Any updates??

 

I haven't taken any action on the matter.
Will update when relevant information becomes available. Thanks

 

Today, just fourteen days shy of one year I received a package via UPS with my component inside. The work was completed. It was\is high quality and this was never in doubt. I received an invoice for $0 for what was previously agreed to be around $600 worth of work. There was no explanation for the extreme delay.
I don't know if I'll ever go down that road again. But I am happy that this business man had the ethics and character to make the deal good.

 

Not many people would do a 600 dollar job and invoice you 0 dollars, seems like he knew it took to long and tried to make it right.